Warranty Policy

Warranty Info

Our warranty policy solely applies to the original purchaser. Items bought through a secondary party are not eligible for coverage. Warranty returns must be supported by original proof of purchase. Warranty coverage expires 1 year from purchase date.

What's covered?

Any damage caused by a manufacturing defect or poor quality of workmanship:

  • Faulty Stitching
  • Missing components (velcro, buttons, liner, etc.)
  • Broken zipper
  • Incorrect stitching

What's not covered?

Any damage caused by the user:

  • Rips in fabric from snagging on trees/sharp objects
  • Damage to zippers/buttons caused by excessive pressure/weight (for example, slamming your jacket zipper in a car door)
  • Damage to fabric from sliding across any surface
  • Ripped seams caused by intense pressure/strain

What's the process?

Please send items back to Bloom Outerwear with original proof of purchase:

Bloom Outerwear
PO BOX 559 

Upon receiving your shipment, we will inspect your item to determine if damage was caused by the user or a manufacturing defect. If it appears that your goods are compromised due to a defect, we will provide you with a replacement of the ordered item, no questions asked.